Terms and Conditions

Effective Date: April 1, 2025.

Thank you for using hypersellers.ai!

These Terms of Use apply if you reside in the European Economic Area (EEA), Switzerland, or UK. If you live outside of the EEA, Switzerland, or UK, these Terms of Use⁠ apply to you.

These Terms of Use (“Terms”) apply to your use of hypersellers.ai other services for individuals, along with any associated software applications, technology and websites (“Services”), including personal, non-commercial use of our Services by consumers. You form a contract with us when you confirm that you accept these Terms or when you otherwise use the Services.

Our Privacy Policy⁠ explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.

Who we are

Hypersellers.ai is a trademark and system developed and owned by New Business Edu Ltd. It is AI  research, educational, training consultancy and deployment company. Our mission is to ensure that artificial general intelligence benefits and it is accessible for sales professionals and customer facing professionals responsible for selling and creating relationships with customers. For more information about OpenAI, please visit https://hypersellers.ai⁠. Our Services are provided to you by:

New Business Edu Ltd, a company incorporated in England with its registered office at unit 1, 3 Ruhemann Street, Reading, United Kingdom, RG 30 3FH, company number: 15385409

New Business Edu MEI, registered office at 82, Engenheiro Agenor Machado, Santo Amaro, Sao Paulo, Brazil.

Registration and access

Minimum age. You must be at least 18 years old or the minimum age required in your country to consent to use the Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Services and ask them to read these Terms with you.

Registration. You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

Corporate domains. If you create an account using an email address owned by an organisation (for example, your employer), that account may be added to the organisation’s business account with us, in which case we will provide notice to you so that you can help facilitate the transfer of your account (unless your organisation has already provided notice to you that it may monitor and control your account). Once your account is transferred, the organisation’s administrator will be able to control your account, including being able to access Content (defined below) and restrict or remove your access to the account.

Third party Services. Our services may include third party software, products, or services, (“Third Party Services”) and some parts of our Services, like our browse feature, may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.

Feedback. We appreciate your feedback about our Services, but you agree that we may use it to provide, maintain, develop, and improve our Services, without compensation to you.

Content

For individuals

Your content. You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content”. You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licences, and permissions needed to provide Input to our Services.

Ownership of content. As between you and hypersellers.ai, and to the extent permitted by applicable law, we (a) retain your ownership rights in Input and (b) we own the Output.

Our use of content. We can use your Content worldwide to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies and keep our Services safe.

For business accounts

Your content. You may provide input to the Services (“Input”), to customise the interactions that hypersellers.ai will have with employees of your company. This includes, but not limited to: products’ details, clients’ profiles, history of sales, or any other information you provide to customise the AI. Therefore, users of hypersellers.ai will receive output from the Services based on the Input customised for the specific company (“Output”). You are responsible for inputs, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licences, and permissions needed to provide Input to our Services.

Ownership of content. As between you and hypersellers.ai, and to the extent permitted by applicable law, you (a) retain your ownership rights in Inputs (excluding the ones provided by individuals under corporate subscriptions) and (b) we own the Output.

Our use of content. We can use the Output only, worldwide to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies and keep our Services safe.

Your inputs provided to customise the AI system will be stored in cloud computing storage services provided by third parties, and will not be compiled, mixed, and aggregated with any other content of other corporate customers. Each corporate customer will have its own specific, identifiable database. The database will be encrypted and protected using the latest cyber security technologies. You can delete and upload new material at any point in time through the hypersellers.ai administrative system, that you will have exclusive access using your credentials.

Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in Output that does not accurately reflect real people, places, or facts.

When you use our Services you understand and agree:

Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.

You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.

You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.

Our Services may provide incomplete, incorrect, or offensive Output that does not represent hypersellers.ai views. If Output references any third party products or services, it doesn’t mean the third party endorses or is affiliated with hypersellers.ai. If you feel the content is harmful, dangerous, or inappropriate, please, contact hypersellers@hypersellers.ai.

Paid accounts

Paid subscriptions. Some of our Services allow you to purchase paid subscriptions to benefit from enhanced features and functionalities (the “Benefits”). The exact nature of the Benefits differs between Services and will be made clear to you before purchase. You can manage your paid subscription from your account settings.

Fees: All charges, including subscription fees, will be made clear to you before purchase.

Billing. If you sign-up for a paid subscription or purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

Cooling off period. You are entitled to cancel your purchase and request a refund without stating the reason during the 14 days following the date of your purchase (the “Cooling Off Period”). The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for. To cancel and request a refund please contact hyperseller@hypersellers.ai⁠, or alternatively you may complete the online form available at https://hypersellers.ai.

Cancellation. Following the Cooling Off Period, you can cancel your paid subscription at any time by updating your account settings. You will not be charged after you cancel your paid subscription. You will continue to have access to the Benefits until the end of the subscription period you have paid for, at which point your cancellation will become effective. Unless we specify otherwise, you will not receive a refund or service credit for any days between the day you cancel and the last day of the subscription period you have paid for.

Changes. We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

Hypersellers.ai rights. We may take action to suspend or terminate your access to our Services or close your account if we determine, acting reasonably and objectively:

You breached these Terms or our Usage Policies⁠.

We must do so to comply with the law.

Your use of our Services could cause risk or harm to hypersellers.ai, our users, or anyone else.

Your account has been inactive for over a year and you do not have a paid account.

Notice. If we terminate your account, we will make reasonable efforts to notify you in advance so you can export your Content or your data from the Services, unless it is not appropriate for us to do so, we reasonably believe that continued access to your account will cause damage to hypersellers.ai or anyone else, or we are legally prohibited from doing so.

Dispute resolution

Concerns. If we have a dispute, we would first like to understand and try to address your concerns before any formal legal action. To share your concerns you can contact us through https://hypersellers.ai.

Court. If we cannot resolve our dispute, you or we can go to your local courts.

EEA consumer alternative dispute resolution. If you reside in the EEA, you can also raise the dispute with an alternative dispute resolution body via the European Commission’s Online Dispute Resolution (ODR) Platform, which you can access at https://ec.europa.eu/consumers/odr.

  1. Acceptance of Terms:

HyperSellers.ai provides an AI-powered sales system simulation, designed to assist sales professionals in practicing sales techniques during simulated AI sales scenarios, where the AI plays the role of a customer. The specific features and functionalities of the Service may vary and are subject to change at our sole discretion.

  1. Description of Service:

HyperSellers.ai provides an AI-powered sales enablement platform designed to assist sales professionals in practise sales pitches through realistic sales scenarios generated by AI. The specific features and functionalities of the Service may vary and are subject to change at our sole discretion. The hypersellers.ai provides a library of audio and video bite sized microlearning with content related and specifically to sales techniques, sales management, sales enablement technologies, mind sets to be success in sales.

  1. User Accounts & Access:

To access certain features of the Service, you will be required to create an account. You are responsible for maintaining the confidentiality of your account credentials. Sharing your credentials with other users is strictly forbidden. The use of the Service is exclusive to the owners of the subscription. If shared credentials are identified, your account will be blocked, and we may issue a penalty equivalent to at least six months of subscription fees. You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.  

  1. User Content & Data Ownership:

You are responsible for any content you upload, submit, or otherwise transmit through the Service (“User Content”). You represent and warrant that you have all necessary rights to your User Content and that your User Content does not infringe upon the intellectual property rights, privacy rights, or other rights of any third party. By using hypersellers.ai, you agree that the inputs you provide to the AI system during the voice or text interactions with the system become the property of hypersellers.ai. This means we can use your voice or text interactions with the system to improve the quality of future interactions, as well as use them as the basis for future new simulations and training our AI model.  Your identity and biometric information (voice) will not be identifiable or shared with third parties.  

  1. Responsible Use and Disclaimer of Guidance:

The outputs of the generative AI cannot and should not be considered as definitive guidance for your decision-making. The guidance and feedback provided by the AI system are solely designed to support you in developing better sales practices and techniques. We are not a coaching service, nor any sort of psychological mentor or coach. Although hypersellers.ai has made every effort to apply the latest generative AI techniques, no technology is infallible. As such, you are solely responsible for your actions and decisions, and you accept and are responsible for incorporating (or not) the suggestions and recommendations made by the AI system into your daily routines.

  1. Prohibited Conduct:

You agree not to:

Use the Service for any illegal or unauthorized purpose.

Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.  

Interfere with or disrupt the Service or the servers or networks connected to the Service.  

Attempt to gain unauthorized access to any part of the Service or any other user’s account.

Use any robot, spider, scraper, or other automated means to access the Service.

Violate any applicable laws or regulations.

Use the Service to transmit any viruses, malware, or other harmful code.

Reverse engineer, decompile, or disassemble any part of the Service.

Sell, rent, lease, or sublicense access to the Service (except as explicitly permitted by us).

Share any sensitive information during your interactions with the hypersellers.ai system. The system is programmed to only answer or engage with interactions and contexts related to sales practice scenarios and sales challenge scenarios. If, by any occasion, the system starts behaving outside of these contexts, you shall immediately communicate the details of the interaction to hypersellers@hypersellers.ai.

  1. Intellectual Property:

The Service, including the Website, software, content, and trademarks, are the property of hypersellers.ai, a trademark of New Business Edu Ltd and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without our prior written consent.  

  1. Disclaimer of Warranties:

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  

  1. Limitation of Liability:

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FOR EXAMPLE, IF YOU DECIDE TO INTERACT WITH THE SYSTEM WHILE DRIVING OR OPERATING ANY MACHINE, YOU ARE THE SOLELY RESPONSIBLE FOR ENSURING THAT YOU CAN CONTROL YOUR LEVEL OF ATTENTION WHILE INTERACTING WITH THE SYSTEM. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU HAVE PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.  

  1. Indemnification:

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising out of or related to your use of the Service, your User Content, or your breach of these Terms.  

  1. Governing Law:

These Terms will be governed by and construed in accordance with the laws of the country where you are using the service (Brazil or United Kingdom), without regard to its conflict of law principles.

  1. Changes to Terms:  

We reserve the right to modify these Terms at any time. We will post the updated Terms on the Website, and the updated Terms will be effective upon posting. Your continued use of the Service after the posting of updated Terms constitutes your acceptance of the updated Terms.  

  1. Contact Us:

If you have any questions about these Terms, please contact us at: hypersellers@hypersellers.ai

  1. Entire Agreement:

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings, whether written or oral.  

  1. Severability:

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.  

  1. Waiver:

Our failure to enforce any provision of these Terms will not be deemed a waiver of such provision.

Business use of the Services addendum

Commercial and business use. If you use our Services for commercial or business use, the following terms apply. In the event of a conflict between this Business Use of the Services Addendum and the rest of these Terms, this Addendum shall take precedence.

Limitation of liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED ​​THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.

Hypersellers.ai’S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS ADDENDUM.

Indemnity. If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.

Governing law (business use). United Kingdom law will govern these Terms except for its conflicts of laws principles. All claims arising out of or relating to these Terms will be brought exclusively in the courts of Reading, United Kingdom.